Refurbished Samsung Galaxy Tab S3 9.7-Inch 32GB Android Tablet (SM-T820) in Black - Premium Performance for Work, Study & Entertainment

I purchased this for my daughter as a gift. When it arrived, a small portion of the tablet did not read the pen. I texted the company, as suggested with the card provided and they immediately sent another pen (as this seemed logical bc the tablet was fine with our fingers). The pen was received immediately. Sadly It did not work and they sent out a new tablet ,also immediately.Customer Service was professional, kind and took care of it with no hassle. My daughter loves the tablet, its features, quality, and overall function. Will def highly recommend this company and their products. I cannot boast enough about this company.