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- Verified Buyer
I needed to get another phone for my daughter whose corner screen was cracked as well as the back. I sent it in to Samsung to be fixed under a promotion and they then tried to charge for an lcd screen. The cost rose from 117 to 280. The phone actually works perfectly, save for the small cracked area on the bottom corner, but we wanted to replace the cracked screen under the promotion. Anyhow, I am still working with Samsung about this as they claim they always replace the lcd screens on s10's when replace the front screen. Which is fine, if you honor the promotion price you offered.So, for less than the cost of paying samsung to refurbish our phone, I had them send it back at no charge to us and found this "renewed" s10 for less cost. So now we will still have my daughter's phone, which works fine, minus the crack, and this new/renewed model. It will be nice to have a backup for my kids.Now for the review:First, I often read reviews where people complain about the seller, but do not list the seller. So what good does that do? So, up front, the seller I used was Edge Cellular while the order was fulfilled by Amazon. The phone I ordered said it was for T Mobile, but the seller said it was unlocked and would work with any gsm network. I could have paid just a little less for a fully unlocked phone not made specifically for my carrier, but I did not want to chance any issues. I asked about both the T Mobile and the fully unlocked phones and the seller said the fully unlocked would work on T Mobile. So it was just my peace of mind that caused me to stick with the T Mobile version. The seller was extremely fast in his answers by the way. That was nice.I have uploaded several pictures to show the phone and the contents.The phone arrived the next day as promised. So speedy deliveryThe phone arrived in a plain white box with the phone information listed on the side.An Amazon renewed pamphlet was included.The accessories in the box included everything we received when we originally purchased our new Samsung Galaxy S10's, minus the tool used to remove the sim card. That is fine as you can just use a small paper clip. All the accessories are samsung products. I was surprised by this, but pleasantly. I have used them and they all work as expected. I have used the included fast charger and the earbuds. Both worked perfectly.The Phone is immaculate. If I did not know any better, I would say the phone was brand new. I saw no scratches or marks on the front, the back, or the sides. I checked and I do not believe the included screen protector that Samsung provides on their new phones is on this one, unless they have not made it impossible to tell if it is on. But I do not believe that is the case. So, no screen protector.I have been using the phone now for a few hours. I went ahead and put in my sim card and set up the phone with my account to make sure it is all functional. I tested the main things I could think of and I will explain below:* The powered on to the T Mobile screen just like my other phones.* I have charged the phone 2 different times so far, and the phone charged just fine. It charged quickly and charged to 100%. I allowed the phone to discharge, which was slow and the same as my old phone, and recharged. I did not notice any perceivable heat on the phone during charging. As I just received the phone today, I cannot give a definitive statement concerning the battery life yet. But I do not see any difference in the discharge of this phone compared to my old one. If that changes, I will update my review as appropriate.* The screen is perfect. I played video, took pictures, ran some apps, ran through some settings such as face recognition and finger print scanner. Everything I did worked great. So the screen seems to have absolutely no issues.* The settings and different functions I did use all worked without fail. I used the audio for both bluetooth and corded ear buds. No problems. The sound was great. The wifi works great. I hooked up to the T Mobile Network immediately without issue. I was able to immediately make calls. I did use the video calling and it worked, but had pixilation which I had on my new phones anyway. I took both pictures and video and they worked perfectly. The messaging works perfectly. I sent photos to see and no issues. I used the voice recorder and it worked. I signed into my google account and it automatically downloaded my contacts and music. I downloaded an app from the Galaxy Store and it works fine.So, in conclusion or TLDNR version, the phone is exactly as described and may as well be a new phone.I would recommend Edge Cellullar. I did make sure to choose the phone that was fulfilled by Amazon, so keep that in mind. That said, if you use Edge Cellular and choose a phone fulfilled by Amazon, I would feel very confident you will receive an extremely nice product. You may very well get a great phone, even if not fulfilled by Amazon. I am just letting you know how I purchased the phone so you can make an informed decision.
